1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, and account type
- Profile Information: Information about your horses, riding preferences, and emergency contacts
- Scheduling Data: Lesson bookings, availability, and calendar information
- Payment Information: Billing address and payment method details (processed securely by our payment provider)
- Communications: Messages sent through the platform between trainers and clients
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send notifications about lessons, invoices, and account updates
- Respond to your comments, questions, and support requests
- Connect trainers with clients and grooms
- Monitor and analyze usage trends to improve user experience
3. Information Sharing
We share your information only in the following circumstances:
- Between Users: Trainers can see client information necessary for scheduling. Clients can see trainer availability. Grooms can see schedule information for their linked trainer.
- Service Providers: We share information with third-party vendors who help us operate the Service (e.g., email providers, payment processors)
- Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of users
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication systems
- Regular security assessments
- Access controls limiting who can view your data
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your account and data
- Opt out of marketing communications
- Object to certain processing of your data
7. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our Service is used. You can control cookie settings through your browser preferences.
8. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: EquiSchedule, Las Vegas, NV